Book an appointment
Please ensure you call ahead and make an appointment to avoid disappointment.
To ensure we can maintain all the required safety standards and give you space to browse safely, we can only welcome customers who have made an appointment with us.
Just call us on 02476 703900 or email us at firstname.lastname@example.org and we will arrange a suitable time for you.
When you visit us, please ensure you maintain social distancing rules and remain 2 metres apart at all times both from the team and other customers.
Both our showrooms have clear communication to help with this and have floor markings and one way systems. Please follow all the signs on site to keep evryone safe.
Our sales desks and service counter now have Perspex screens. Please do not look round them or attempt to go behind them.
When you visit
At the moment to ensure we control the numbers of people in our showrooms our doors will still be locked. On arrival you will be let in by a member of staff.
If you have your bike booked in with our workshop you will need to proceed straight to the service counter. To find out more about how we are keeping you and your bike safe while we work on it please click here
If you have an appointment with one of the sales team they will come and greet you at the door and help you navigate to what you want to look at.
You will find hand sanitiser immediately inside the door and you should use this before you go any further. Further hand sanitiser will be available on the counters.
We will be closing 30 minutes earlier each day to allow staff time to thoroughly sanitise their working spaces and prepare for the next day.
Each morning staff will have their temperatures taken to ensure everyone is fit and healthy to be in work
For any transaction or payment, we would ask you to wherever possible make either a card payment or a Bank payment. For everyone’s safety we would like to avoid cash payments as much as possible.